Updated: 03 October 2026

Shipping Information

This page explains the general shipping process for MyHairRevive orders. Available services, destinations and delivery estimates may vary.

Carefully Selected Range

After an order is received, it may undergo payment, stock and order-detail checks before dispatch. Processing time is separate from carrier transit time.

Delivery Estimates

Any delivery timeframe shown on the website, at checkout or in an order communication is an estimate. Delivery can be affected by destination, carrier operations, weekends and holidays, customs or import processing, severe weather, local disruptions and other events outside our direct control.

Tracking

When tracking is available, the tracking reference may not show movement immediately after dispatch. Carrier systems can take time to register or update a shipment.

International Orders, Customs & Import Rules

Customers are responsible for checking whether a product can lawfully be purchased, imported, possessed or used in their destination. Customs authorities may inspect, delay, refuse or return shipments. Import duties, taxes or other government charges may apply depending on destination and are the customer's responsibility unless the checkout page expressly states otherwise.

Address Accuracy

Please provide a complete and accurate delivery address. MyHairRevive is not responsible for delays or failed delivery caused by incorrect or incomplete address information supplied by the customer.

Delayed, Returned or Missing Shipments

If tracking shows an unusual delay, return to sender or delivery problem, contact customer support with your order number. We will review the available shipment information and explain the next appropriate step. A carrier delay does not automatically mean that a parcel is lost.

Damaged Parcels

If a parcel arrives visibly damaged, retain the parcel, shipping label and product packaging and contact us promptly with photographs.